To access your Dashboard:
- login to your Recognize account
- Select the Menu icon in the top right
- Choose the Company Admin option
Upon opening the Company Admin, you will land in your Dashboard. The Dashboard is a great snapshot of your Recognize account; including its users and high level reporting on usage statistics and engagement week over week. Note that your dashboard will appear mostly blank until you start adding users and sending recognitions to create data to report.
Exploring the Dashboard: Overview
The Dashboard will default to the "Overview" tab of the Dashboard environment. This gives you a cumulative overview of your team's engagement metrics. The first thing you will see on the top left of the page is the total number of active users on your company's Recognize platform. Following that will be a display of Recognize App engagement metrics for 5 time periods: by day, by week, by month, by quarter, and by year.
Below the user engagement display, you will find the total number of recognitions sent/received during the lifetime of your company's Recognize subscription. Then there will be a display of an overview of your Recognition statistics. This will list the number of Recognitions sent/received by day, by week, by month, by quarter, and by year.
Below your Recognition overview, there will be a list of everyone who is assigned as an Admin to your Recognize account. Clicking on an admin will take you directly to their Recognize profile page.
Below your list of current admins, you will find a bar graph that gives you a more detailed view of the Recognitions being sent, by number and type, week over week:
Next, you will see two pie charts:
1) This pie chart shows you the top badges being used in your organization, and their percentage of the whole
2) This pie chart shows the status of the Recognize accounts for users in your organization, as a percentage of the whole (active, invited, disabled, etc.)
Finally, the meter charts at the bottom-most part of the page give you your RES (Recognition Engagement Score) for the last full month (so if we're in June, they will reflect your RES for May). The RES shows you the diversity of recognition among recipients and senders throughout your organization. The first pie chart will give you statistics by recipients, and the 2nd will give you statistics by senders.
Exploring the Dashboard: Top Employees
On the Top Employees page, you can discover your top recognition senders, top recognition receivers, and top employees' points accumulation.
- On the top left of the page, you will see a series of four drop-down filter menus and one text field that allow you to customize the statistics reporting you wish to see.
a. Filter by badge: Allows company admins to segment their engagement data by badges.
b. Filter by team: Allows company admins to segment their engagement data by team.
c. Filter by role: Allows company admins to segment their engagement data by role.
d. Specify which point totals you wish to see. - You can view these metrics by Month, Quarter, Year, or a Custom time frame.
- You can choose to see metrics for Received Recognitions, Sent Recognitions, or Point totals in accordance with the filters you set.
- The table below will display the metrics you have specified you wish to see.
- If you wish to export this data, you can click the "Export to CSV" located above the table, on the upper left.
Exploring the Dashboard: Engagement
This section allows Company Admins to segment their engagement data by specific time intervals.
- Choose how you would like to segment your engagement data; by role, by team, by department, or by country.
- You can view these metrics by Month, Quarter, Year, or a Custom time frame.
- The table below will display the metrics you have specified you wish to see.
- If you would like to isolate a specific group, you may enter the name of that group in the search field.
- Export by CSV, Excel, or PDF. You may also copy or print