The Recognition Engagement Score, or RES, is a metric the Recognize team invented to show the inclusion and participation of employees with the recognition programs in your organization. The score represents the number of unique recipients of recognitions in a given time period over the number of total active employees in that group as well as the number of unique senders of recognitions in a given time period over the number of total active employees in that group. What do we mean by unique? This means that we're counting those who have sent or received at least one recognition.
You can find RES scores for the entire company within the Company Admin Dashboard, with options to filter by Badge, Team, or Role.
To find RES within the Company Admin Dashboard:
- Click 'Menu' in the upper right corner of the page
- Click 'Company Admin' from the drop-down menu
- The page will then default to your Company Admin Dashboard
- Click the tab for 'RES' in the upper right-hand menu
- Filter by Badge, if you wish to see the RES for a particular Badge
- Filter by Team, if you wish to see the RES for a particular Team
- Filter by Role, if you wish to see the RES for a particular Role
- Viewing the Yearly RES By recipients will tell you about the reach of your program(s) over the course of a rolling calendar year. This is a great indicator for reporting on inclusion in recognition. Best practice suggests this number is between 80-100% by the end of the calendar year if you have peer-to-peer recognition programs. According to Gallup, employees desire to be recognized in some way at least once every 7 days, so long as it is meaningful recognition.
Viewing the Yearly RES By senders will tell you the percentage of your active users that have participated in your programs by sending at least one recognition over the course of a rolling calendar year. Best practice suggests this number be anywhere from 60-100% by the end of the calendar year, depending on what type of programs you have. - Viewing the Quarterly RES By recipients will tell you about the reach of your program(s) over the course of a rolling quarter. This is a great indicator for reporting on inclusion in recognition on a quarterly basis, and the metric we recommend paying most attention to when considering how your programs are going over time. Best practice suggests this number is between 80-100% by the end of the quarter if you have peer-to-peer recognition programs, and close to 50-60% if you have more formal programs, such as a quarterly nomination program.
Viewing the Quarterly RES By senders will tell you the percentage of your active users that have participated in your programs by sending at least one recognition over the course of a rolling quarter. Best practice suggests this number be anywhere from 50-60% by the end of the quarter, but ideally it's higher if your programs are well-communicated. We recommend paying special attention to this metric to have a good understanding of how many unique users are promoting a recognition culture by sending it on a quarterly basis. - Keep in mind that you can export results to a CSV to share with your leadership groups
- Last but not least, viewing the Monthly RES By recipients will tell you about the reach of your program(s) over the course of a rolling month. This is a great indicator for reporting on inclusion in recognition on a monthly basis. Because the nature of recognition programs and strategies vary, this number is a less reliable indicator of inclusion, but still a good way to keep tabs on the reach of your programs month-to-month.
Viewing the Monthly RES By senders will tell you the percentage of your active users that have participated in your programs by sending at least one recognition over the course of a rolling month. Again, not the best indicator for overall participation in programs, but this number will tell you the unique percentage of your most active users.