The Manager Portal within Recognize is a powerful tool that allows people leaders to effectively manage and stay informed about their team's recognition, upcoming milestones, and overall team engagement. By leveraging the features and functionalities of the Manager Portal, managers can help foster a positive and engaged work environment. Here's a comprehensive guide on how to make the most out of the Recognize Manager Portal:
1. Use for Visibility to Direct Report Account Status & Recognition
The 'Direct Reports' page within the Manager Portal provides managers with a high-level overview of their direct reports, their Recognize account status, and their engagement highlights, such as recent Badges earned. By viewing this page, managers can easily keep track of their team's recognition activity. They can view recent Badges received, note the date of the last recognition received, see total redeemable points, keep tabs on user status (in case they need to send a reminder to direct reports needing to take action with their account), and even link to employees who report to a direct report. Ultimately, the information in the Direct Reports tab enables managers to quickly see where action can be taken to remind direct reports to sign in to Recognize and to address any gaps in recognition on their team.
2. Track Upcoming Milestones
The "Anniversaries" menu option allows managers to stay informed about employee work anniversaries and birthdays. Managers can search for specific employees by name or filter anniversaries by month. By keeping track of upcoming milestones, managers can plan ahead to celebrate and recognize their team members. This proactive approach fosters a culture of appreciation and shows employees that their contributions are valued.
3. Monitor Team Adoption & Engagement
The Manager Portal also provides valuable insights into team engagement through the 'Dashboard' menu option. Managers can access an aggregate view of all recognitions received by reporting staff, and a breakout by Badge. Managers can also easily view top senders and receivers from this page, and utilize the random recognition picker to highlight a recognition at a team meeting or gathering. From the ‘Top Employees’ and ‘Engagement’ tabs, Managers can find out who on their team has not sent or received recognition, and who is most engaged.
For a more granular view of recognition, Managers can visit the 'Recognitions' page and export all recognition details for their team. The recognitions can be sorted and exported by month, quarter, year, or custom range. Managers can also utilize the search bar here and filter options for more specific results. By analyzing recognition patterns and trends as well as keeping tabs on top employees, managers can identify achievements as well as coaching opportunities, and provide feedback and support to close the loop. Access to this data allows managers to be more intentional with their interactions with direct reports and take targeted action to enhance team engagement and motivation.
4. Identify and Recognize Top Earners and Senders
Within the 'Dashboard' menu option, managers can identify top earners within their team. By recognizing and rewarding top performers, managers can reinforce positive behavior and motivate others to strive for excellence. Celebrating achievements not only boosts morale but also sets a benchmark for performance expectations. Managers can leverage the Manager Portal to track and acknowledge the efforts of their top earners, and then use these insights to evaluate employee performance during quarterly and yearly reviews. Managers can also highlight top earners and senders in regular meetings and at group events to encourage others to strive for the same level of engagement and to recognize these individuals on a more personal level.
5. Lead by Example to Foster Collaboration and Team Spirit
Engagement also goes beyond individual and team recognition. Managers have the power to drive team spirit by making sure their employees feel seen and celebrated by utilizing the ‘+1’ validation/like feature, as well as by adding comments to recognition their team has received.
In conclusion, the Manager Portal in Recognize empowers managers to keep up with direct report recognition, stay informed about upcoming milestones, and monitor team engagement. By leveraging the features and functionalities of the Manager Portal, managers can foster a positive and engaged work environment. Through active engagement with the Manager Portal, leaders have the opportunity to motivate their teams, enhance employee satisfaction, and drive overall organizational success.
To learn more about the in's and out's of the Manager Portal, see our help article: Exploring the Manager Portal.
Getting Started with Recognize: Manager Training
Join us in this training webinar to learn fundamentals and best practices for leveraging Recognize to monitor and drive your organization's recognition program as a Manager. This session is ideal for Recognize Managers who are new to the platform, or may benefit from a refresher!
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