Rewards allow employees to exchange their earned recognition points for provider-fulfilled gift cards, or company-fulfilled rewards, such as PTO, extended lunches, company swag, etc.
Company Admins may choose to designate a Rewards Manager for all or certain Rewards to require approval for redemption. If this is the case, when an employee requests a Reward redemption, the Rewards Manager assigned to that Reward will be notified by email and can approve or deny the Reward. Additionally, any Company Admin may also approve or deny a redemption request from within the Company Admin portal.
How To Approve or Deny a Reward as a Rewards Manager
How To Approve or Deny a Reward as a Company Admin
How To Approve or Deny a Reward as a Rewards Manager:
Once an employee has selected a Reward, if an approval is required by the designated Rewards Manager, it must be approved via the Manager Portal. There can be more than one Rewards Manager at an organization, and Rewards Managers will only have access to approve or deny Rewards that they've been assigned to.
- Start by selecting 'Menu' from the top right corner of the page
- Select 'Manager Portal' from the drop-down menu
- Select Redemptions from the left-side navigation menu to access the 'Redemption approval' page.
- Click 'Pending' in the upper right-hand tertiary menu from the Redemption Approval page
- Select one of two actions for each 'Pending' reward:
- Approve (accepts the selected user reward)
-
Deny (declines the selected user reward)
- After clicking either action, a small pop-up window will appear, and you can either select the 'Confirm' button to complete the approval, or 'Cancel' to back out
How To Approve or Deny a Reward as a Company Admin:
Regardless of who is assigned as a Rewards Manager, Company Admins have the ability to 'Approve' or 'Decline' rewards additionally. See below to learn how to approve Reward redemptions as a Company Admin.
Steps to Approve Rewards as a Company Admin:
- Once an employee has selected a reward, if an approval is required, it can be approved by a Company Admin. Start by selecting 'Menu' from the top right of the page
- Select 'Company Admin' from the dropdown menu
- Select 'Rewards' from the left-side navigation menu
- Click 'Redemptions' in the upper right-hand tertiary menu to access the Rewards page with pending approvals
- Select one of two actions for each 'Pending' reward:
- Approve (accepts the selected user reward)
-
Deny (declines the selected user reward)
- After clicking either action, a small pop-up window will appear, and you can either select the 'Confirm' button to complete the approval, or 'Cancel' to back out