Company Admin
Articles and resources that support the people administering the Recognize platform at their organization.
Getting Started
Communication & Training Resources
- Admin Training
- Manager Training
- General User Training
- Creating a Launch Communication Strategy
- Launch Communication Graphics & Ideas
- Downloadable Recognize Posters and Email Signatures
User Authentication
User Management
- How to Give a User Company Admin Access
- How to Remove a User's Company Admin Access
- How to Invite Users to Recognize
- User Provisioning: Adding Your Employees to Recognize
- Setting-Up a User Sync
- How to integrate Recognize with your user management system, such as Active Directory?
Integrations
- Does My Staff Have to Download Anything to Use Recognize?
- Does Recognize have a mobile app?
- Recognize Mobile App Video
- Add Recognize to your mobile smart phone's home screen
- Microsoft Teams Integration Video
- How to add the Recognize Integration into Microsoft Teams
Settings
- Can I Require Messages in Recognitions?
- Using the Recognize Composer to insert GIF's, images, or links and how to disable those features
- How to Configure the Leaderboards (Stats)?
- How to Activate the Hall of Fame
- How to Display Recognitions on a TV (Kiosk Mode)
- Can I set recognition sending limits for all badges?
Approval Processes
Step-by-step Feature Guides
Recognition Strategy
- List of Low Cost or Non-Monetary Employee Reward Ideas
- Month-by-Month Guide for How to Build a Culture of Gratitude
- How to Determine Recognition Program Design
- List of Roles and Duties for an Employee Recognition Team
- Employee Recognition Strategy and Best Practices
- Change Management Playbook
Recognitions
- How Managers and Admins Can View Employees' Upcoming Anniversaries and Birthdays
- How to Send a Recognition as a Delegate
- How To Send Bulk Recognitions
- Adding/Correcting Recognitions via Bulk Recognition Import
- How Do I Edit or Delete a Recognition?
- Can I Edit Recipients of a Recognition?
Badges
- Badges Overview Video
- What are Recognition Badges?
- What Badges Come Out of Box?
- Creating Badges (with Proper Dimensions)
- How to Assign Points to Badges
- How to Restrict or Limit the Number of Badges Users Can Send
Roles
Points
Rewards
- Rewards: Deposit Money for Gift Cards
- How to Create a Rewards Catalog
- Adding Rewards to a Rewards Catalog Overview
- Are Points Redeemable for Rewards When Rewards are Turned Off?
- Rewards: Delayed Launch Email Template
- How do Company Rewards Balances Work?
Announcements
Nominations
Tasks
Notifications
- How to Change Notification Preferences (Company Admin)
- How to Manage Recognition Notifications for Managers (Global Default)
- Receiving Emails From Recognize
- List of Emails Sent by Recognize (by System Role)
- Receiving Recognition Notifications for Non-Direct Reports: What to Check
- Birthday & Anniversary Notification Settings
Reporting
- How to view employee engagement reports as a company admin (Video).
- How to Check Adoption Rates as a Company Admin
- How to View a Report of Users Who Are Not Yet Active
- How to Pull a Report to See Which Employees Have Not Received or Sent Recognition
- Enabling Engagement Emails: Step-By-Step Instructions
- Dashboard and Engagement Metrics
Security
FAQ
- My question is not listed here. What do I do?
- Overview of the Documents Section in the Company Admin Portal
- List of Supported Languages
- How to Subscribe to Recognize Status and Product Updates
- How to Find Details on Recognize Product Updates
- How Does Billing Work When We Close Our Account?