As part of a larger engagement effort, you may receive email or sms notifications from Recognize. You may receive these notifications when you receive a Recognition, when someone comments on a Recognition that was sent to you, or when another user comments on a Recognition that you commented on. Managers may also receive additional notifications for their teams to help with engagement.
Recognize allows you to change your personal notification preferences, so that you can be notified as much or as little as you'd like. This can be done within your User Profile in just a few easy steps.
Use the below links to jump to guidance for each topic:
Changing your Personal Notification Preferences
Managing Reminder Notifications to Redeem Points as a User
Changing your Personal Notification Preferences
- Once logged in, click on your profile avatar or the Menu button from the top right corner of your screen
- If you clicked on your profile avatar, select the ‘Edit Profile’ button located at the bottom right of your name or if you clicked on the menu icon, choose ‘My Settings’ from the list of options
- Click on 'Notifications' then choose which notifications you'd like to turn on or off and toggle accordingly
NOTE: You also have an option to 'Unsubscribe from all' notifications.
- The Notifications settings page will automatically save any changes you make, so you won’t see a “Save” button
Managing Reminder Notifications to Redeem Points as a User
You may receive notifications via email or SMS from Recognize that will remind you to redeem your points on the last day of every month. Users have the ability to turn these notifications off for themselves at an individual level from within their profile. Here is an example of an email notification you might receive:
To Manage Individual Redemption Reminder Notification Settings as a User:
-
Click on your profile avatar or the Menu button from the top right corner of your screen
- If you clicked on your profile avatar, select the ‘Edit Profile’ button located at the bottom right of your name or if you clicked on the menu icon, choose ‘My Settings’ from the list of options
- Toggle the setting(s) for 'Redemption reminder Emai/Push notification' within the Notifications module on the right
Manager Notifications
By default, Managers will receive notifications via email for direct report birthdays and anniversaries (if your company is using this feature), and for any peer recognition direct reports receive. Managers may also receive a monthly summary of activity for their direct reports via email, depending on company settings. To update your notification settings as a Manager:
- Once logged in, click on your profile avatar or the Menu button from the top right corner of your screen
- If you clicked on your profile avatar, select the ‘Edit Profile’ button located at the bottom right of your name or if you clicked on the menu icon, choose ‘My Settings’ from the list of options
- Click on 'Notifications' then choose which notifications you'd like to turn on or off for your direct reports and toggle accordingly
NOTE: You also have an option to 'Unsubscribe from all' notifications.
- The Notifications settings page will automatically save any changes you make, so you won’t see a “Save” button