Recognize offers a points system to help track employee engagement and enable companies to acknowledge and reward positive employee behavior. Points may be earned by any number of activities within Recognize, such as receiving Recognitions, sending Recognitions, Giving a '+1 ' (a 'like', in other words), or receiving a +1.
The distribution of these points is determined by Admins within your organization, and may or may not be given with any or all of these actions. If you have questions about what activities you can earn points for, please reach out to your organization's Recognize administrator.
Redeemable Points vs. Non-Redeemable Points
Redeemable Points are points that are earned that you can redeem for rewards in the Rewards Catalog.
You can view how many total redeemable points you have through the 'Rewards' button, located on the top left navigation bar.
If your organization does not participate in our Rewards program, users can still accumulate Non-Redeemable points through activities such as sending or receiving a Recognition or receiving/submitting a '+1' (like) in Recognize. While these actions can still be 'awarded' points for occurring on the platform, they are not eligible for rewards redemption.
Points Intervals
You might have noticed that your point total in the upper right corner of Recognize changes from month to month, quarter to quarter, or year by year.
Points displayed in the upper right corner of Recognize are what we call 'Interval Points'. Your Company Admin will decide what time frame will be displayed here, and it will show you the points you have earned in this specific time frame. This point total will not include any points that you earned previous to this time frame and will reset when a new time interval begins. This number will also not decrease if you redeem points.
For example, in the screenshot below you will see that the 'Points Interval' is monthly for Dunder Mifflin, so Bob Martin has earned 108 points for the month of March 2022. His point total will reset at the beginning of April 2022.
When your points interval resets, you do not lose the points you have previously earned (unless you have already redeemed them for rewards).
How Can I View My Total Points?
You can view how many total redeemable points you have through the 'Rewards' button, located on the top left navigation bar.
- Select 'Rewards' from the horizontal navigation bar in the top left corner of Recognize
- You can find your redeemable point total in the top left of the 'Rewards' page
This number will decrease if you redeem your points for rewards, and increase when you earn more points in Recognize.
You can also view your combined total points, redeemable points, and non-redeemable points in your User Profile:
- Select your name/avatar from the upper right corner of Recognize
- Select 'Points' from the horizontal menu below your profile header
- Choose the time frame that you wish to see points for
- From the 'Filters' dropdown menu, select 'Redeemable', 'Non-Redeemable', or 'All'
If you have any questions, please reach out to us at support@recognizeapp.com.