After a badge has been created, you may subsequently decide that you no longer want to offer this badge, or perhaps this badge is only relevant to your organization's needs some of the time. Recognize offers the ability to disable and enable badges as your desire. This means that your staff will be unable to send this badge while it is in the disabled state, and if you choose, won't even be able to see it as an option.
If you want to disable a badge, the Recognitions that were previously sent with this badge will still show in the stats, stream, and anywhere recognitions are visible. Below are step-by-step instructions on how to disable a badge, then, how to enable them again.
Steps to Disable a Badge
- From the Admin Portal, select 'Custom Badges' from the navigation panel on the far left side
- Select 'Details' next to the badge you wish to disable
- Beneath the badge image and name, toggle the 'Enable' option off
- If you do not want the disabled badge to show up in the badge listing that users see, below the 'Enable' option, toggle the option that says 'Show in badge listing' to off
- Select 'Save' to save your changes
Steps to Enable a Badge
- From the Admin Portal, select 'Custom Badges' from the navigation panel on the far left side
- In the dropdown menu above the badge table, select 'Disabled'
- Next to the badge you wish to enable, select 'Details'
- Beneath the badge image and name, toggle the 'Enable' option to on
- Below your 'Enable' option, toggle the option that says 'Show in badge listing' to on
- Select 'Save' to save your changes
for more assistance, you can reach out to support@recognizeapp.com!