Recognize uses a points system to help track engagement, create excitement, and enable companies to acknowledge and reward positive employee behavior. A user can earn points by performing a variety of activities in the platform such as receiving a Recognition, +1’ing (liking) someone else's recognition, receiving a +1 (like), and sending recognitions. Points for each activity are configurable. The points for receiving a Recognition are controlled by the value of the badge given. These points help measure different types of users' activities on the platform.
Points can be broken down into 2 different categories:
Redeemable points are points that are earned by receiving Recognitions, that an employee may redeem for rewards in the Rewards Catalog.
Users can view how many redeemable points they have through the 'Rewards' button, located on the top left navigation bar.
Admins also have the option of offering redeemable points for sending a Recognition, giving a +1 on Recognition, or receiving +1 on a Recognition This can be adjusted in the settings section of the Admin Portal.
If your organization does not participate in our Rewards program, users can still accumulate non-redeemable points through activities such as sending or receiving a Recognition or receiving/submitting a '+1' (like) in Recognize. While these actions can still be 'awarded' points for occurring on the platform, they are not eligible for rewards redemption.
If you wish to make any or all of these points redeemable moving forward, you may do that in the Settings section of the Admin Portal.
Note: When you enable rewards, any points previously earned automatically become non-redeemable.
Users can view their combined total points, redeemable points, and non-redeemable points in their User Profile.
For more details, please refer to the 'Points Overview' article.