User Authentication: Getting Access to Recognize

There is a two step process for a user to gain access to Recognize: 

1. Users must first have their information added to Recognize by Company Admins, a process called User Provisioning.
2. Once added, users can be invited to sign in via one of several mechanisms: Recognize username/password, OAuth, or Single Sign On (SSO)

Recognize Username & Password Login:

Once a user's account is provisioned, that user must be emailed a unique link for them to set a password. To send an email invitation:

1. Click 'Menu' in the top right-hand corner of your screen
2. Select 'Company Admin' from the drop-down menu
   
   
   
   
3. Click the 'Users' tab in the left side menu
4. Filter for 'Pending invite' status in the filter box above the table
5. Use the 'Search' bar above the table to the right to find the user you need to invite
6. Click the 'Send invitation' link from the status column next to the user you need to invite
   
   
   
   
   
7. If you need to invite multiple users, you can use the 'Broadcast' button in the upper right hand corner of the page
   
   NOTE: For more info on Broadcasting, see our help article
   
   
   
   
8. In the invitation, users will need to click the link that prompts them to Verify their account (shown below for a single invitation as well as a broadcast). Users can choose to sign in by creating a password with Recognize, through your organization's SSO, or through Yammer, Microsoft / Office 365, or Google OAuth, depending on what sign in options your company allows.
   
   
   
   
   
   
   
   
9. For future sign ins, go to Recognizeapp.com and select 'Sign In' in the top right corner of your screen
10. Enter in the following fields and select 'Go' and you should be directed to your Recognize user dashboard:
    • Email (register email address - e.g. company email)
    • Password (newly created password)
      
      

OAuth (Microsoft/Yammer/Google):

OAuth is a technology that leverages a 3rd party account to sign in. This is a secure option as no passwords are shared in order to gain access to Recognize. If your company users Microsoft, Yammer, or Google, you can use this option to sign in to Recognize.

1. From the homepage (www.recognizeapp.com), select 'Sign In' from the top
2. Select one of the third party options in the drop-down menu:
   • Microsoft
   • Yammer
   • Google
     
     
     
     
3. Type-in your respective credentials and you should be directed to your Recognize user dashboard
   
   
   NOTE: Refer to the "Security Implications Re: Yammer or Third Party Integrations" article for more details.

Single Sign-On (SSO):

SSO is the recommended mechanism for signing in as it leverages a single account provided by your company. It is the most secure and easiest way to gain access to Recognize. It requires prior configuration to set up. See our SSO Security Doc. Once configuration is established for a company's users, they can successfully sign on via the Recognize homepage.

1. From the Recognize homepage (www.recognizeapp.com), select 'Sign In' on the top-right side menu
2. Enter in the following fields at the top of the drop-down menu and select 'Go,' and you should be directed to your Recognize user dashboard:
   • Email (register email address - e.g. company email)
   • Password (newly created password)
     
     NOTE: Refer to the "Setting up single sign on (SSO) with Azure" or "Setting up single sign-on using Active Directory with ADFS and SAML" articles for more details.