Rewards allow employees to exchange their earned recognition points for provider-fulfilled gift cards, or company-fulfilled rewards, such as PTO, extended lunches, company swag, etc.
Company Admins may choose for all or certain rewards to require approval for redemption. If this is the case, when an employee requests a reward redemption, the Rewards Manager assigned to that reward will be notified by email and can approve or deny the task. Additionally, any Company Admin may also approve or deny a redemption request.
How To Approve or Deny a Reward as a Rewards Manager:
- Once an employee has selected a reward, it can be approved by the rewards manager via the Manager Portal. Start by selecting 'Menu' from the top right of the page
- Select 'Manager Portal' from the dropdown menu
- Select Redemptions from the left-side menu to access the 'Redemption approval' page.
- Select one of two actions for each 'Pending' reward:
- Approve (accepts the selected user reward)
- Deny (declines the selected user reward)
- After clicking either action, a small pop-up window will appear. Make sure your pop-up blocker is disabled for Recognizeapp.com
- Select the blue 'Confirm' button to submit.
How To Approve or Deny a Reward as a Company Admin:
- Once an employee has selected a reward, an admin may approve it in the Admin Portal. Start by selecting 'Menu' from the top right of the page
- Select 'Company Admin' from the dropdown menu
- Select 'Rewards' from the left-side menu
- Once the 'Rewards' page has populated, select 'Redemptions' from the top-right menu
- Select one of two actions for each 'Pending' reward:
- Approve (accepts the selected user reward)
- Deny (declines the selected user reward)
- Select the blue 'Confirm' button to submit.
To find out how to add a rewards manager, view this article.