Approving & Denying Recognitions as a Company Admin

If you have created badges with an approval process, as a Company Admin, you can review and approve or deny Recognitions associated with those badges. This includes assigning point values if points are enabled and the badge has an assigned point range. Admins can manage approvals through the Admin Portal or directly via email notifications, which link to the 'Pending Recognitions' table for quick access. For more information on setting up badges with an approval process, refer to: Creating Badges with Approval Processes

Here is a video that walks through the steps of approving or denying a recognition as a Company Admin:

Here is an example of a Recognition Approval Email that you might receive as a Company Admin:

To Approve or Deny Recognitions from Within the Company Admin Portal:

1. Select 'Menu' from the top right-hand corner of your screen
2. Select 'Company Admin' from the drop-down menu
   
   
    
3. Select 'Recognitions' from the navigation panel on the left side of the page
4. Select 'Pending' from the top navigation bar on the right

5. Find the recognition you would like to resolve and click either 'Approve' or 'Deny'
   
   
   
   
   Approve: Once you click 'Approve' you will see a pop up page with the following options: 
   A. Message: You can review, edit, or add to the senders recognition message. 
   B. Points: If the badge has an assigned point range, you can select a value within that range, starting from the minimum badge value up to the amount the sender has requested. 
   Note: You cannot approve the badge for more points than the sender requested, even if the badge's maximum point value is higher.
   C. Approve: Click 'Approve' to send the Recognition. The recognition will post to the stream page, and the recipient will receive an email notification with the recognition details and will be awarded the associated points. 
   
   
   
   
   Deny: If you would like to deny the recognition, click 'Deny' and you will see a pop up page with the following options: 
   A. Reason for denial: Type the reason for the denial which will be sent to the sender of the recognition.
   B. Deny: Click 'Deny' to deny the recognition. The sender of the recognition will receive an email notification which will include the reason for denial.
   Note: Once a recognition is denied, it cannot be reversed.