How to Restrict or Limit the Number of Badges Users Can Send

Recognize allows you to limit how often an individual employee can send a badge in a specific time period. For instance, if the sending limit on a specific badge is 10 per month, then each employee in your company can send that badge 10 times each month. This can be adjusted in the 'Badge sending limits (per user)' area for each badge on your Custom Badges page.

Setting Individual Badge Limits

  1. Open your 'Menu' from the top right of the page
  2. Select the 'Company Admin' from the drop-down menu
  3. Select 'Custom Badges' from the far left menu & find the badge in the table you wish to edit points for or create a new badge to add points to 
  4. Click 'Details' to edit the details for that badge

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  5. Within the badge details, look for the option labeled 'Badge sending limits (per user)'
  6. Insert the number of times you would like the badge sent in a certain time period
    NOTE: If you would not like to set a limit, leave this blank, as setting to "0" will not allow users to send the badge at all
  7. Select the desired time interval from the drop-down menu
  8. Don't forget to save your changes by clicking 'Save Badges' at the bottom of the page

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Setting Global Badge Sending Limits

  1. In your company admin portal, go to 'Settings' in the navigation menu to the far left and Scroll down and look for 'Recognition sending limits' under the 'Points' section
  2.  Under 'Limit the number of badges that can be given', next to 'Default', input the number of times each user can send a badge in a specified time frame. This option limits the total number of recognitions a user can send, but only for badges without limits on the 'Custom Badges' page. Any limits placed on the 'Custom Badges' page will remain as that badge's default
  3. In the dropdown menu next to the default number, select the desired time interval
  4. Under 'Limit the number of badges that can be given', next to 'Global', input the number of times each user can send a badge in a specified time frame. This limits the total number of recognitions a user can send, regardless of the badge settings on the 'Custom Badges' page. If you have already set badge limits on your 'Custom Badges' page, this will override them
  5. In the dropdown menu next to the global number, select the desired time interval
  6. Don't forget to save your badge limits

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