Recognize's look and feel can be customized throughout the platform. There are several parts of Recognize that can be customized:
- Website Theme
- Email Theme
- Award Certificate
- Welcome Video
- Labels
Customizations Through the Admin Portal
Certain customizations can be made by any admin on the settings page in your admin portal. These include:
-
Top toolbar logo
-
Stream page logo
-
Recognition certificate
-
End user instructions
-
Email styles
To edit these customization features:
- Select 'Menu' from the upper right corner of the page
- Open your 'Company Admin' from the drop-down menu
- Select 'Settings' from the left navigation panel
- Select 'Theme customizations' from the 'Theming' section under 'General' settings
- To edit the Top toolbar logo, select 'choose file,' upload your image, and select 'save'
Note: See instructions for logo specifications under 'Theme Specifications' below - To edit the Stream page logo, select 'choose file,' upload your image, and select 'save'
Note: See instructions for logo specifications under 'Theme Specifications' below - To edit the default Recognition certificate, select 'choose file,' upload your image, and select 'save'
Note: See instructions on specifications under 'Theming Award Certificates' below
- To upload your own YouTube video for "Getting Started with Recognize," add the link to your video under 'Edit user instructions' and select 'save'
NOTE: This video will show up in the 'Introduction' section of the Welcome message that users see in the Steam page when they log in for the first time. It will also show up in the 'Welcome to Recognize!' section under 'Menu' > 'Help'.
- To upload your own "Getting Started Guide," select 'choose file' under 'End user guide' and select 'save'
- To change the details for email styles, select a color for each item you want to change, select your font family choice, and add images for your header logo and email by selecting 'choose file' and then select 'save'
Note: You can always 'reset to defaults' here as well
Website Theme
Website Theming is done by the Recognize Support Team with a 5 business day turnaround. You will need to provide:
- Small logo - for placement in the header
- Large logo - for placement in the stream page and sign in pages
- Colors
- Toolbar color
- Gray text color
- Link color
- Primary action button color
Theme Specifications
Logo in tool bar:
White transparent PNG
max height: 38px
max width: 176px
Logo in Stream page:
Color transparent PNG
max height: 60px
max width: 180px
Colors
Recognize changes one primary color and shades of that color are used through the whole site.
1. Toolbar color
Required. A dark color for the white text in the toolbar. This is the Your primary color that cascades through the whole site
2. Gray text - the shade of gray to be used in gray text throughout the site
3. Links
4. Primary action button
Contact us to white label your account.
Theming Emails
To theme emails go to the Company Admin > Settings > Top right Theme Customizations
Choose the colors and your logo for your emails.
Theming Award Certificates
On the same page for theming emails, you can choose to upload a certificate background. We recommend going to a recognition page, clicking "View certificate" and download the background image. Use those dimensions to create your own certificate. Attached in this article is the template. The image dimensions are 1,510px x 1,141px.
Customizing the Welcome Video
The welcome video can be changed as well by changing the Youtube link for the Theme Customizations page.
Customizing Labels
Recognize supports customizing labels and copy throughout the application for members of our Gold package and above. Contact Recognize Support Team to get the latest available options. Here is an example list of labels that can be customized:
Default Email Sender: The label of the sender when emails are sent from Recognize.
Recognition Email Subject: The custom subject line of emails to recognition recipients.
Recognition Tags: The label of how tags appear in the send recognition form.
Task Tags: The label of how tags appear in the task submission form.
Top users: The label of the heading of the top users section on the Stats page
New Recognition Recipient: The label of the recipient selection box on the send recognition form.
View Your Recognition: The label for the button in the recognition recipient email to view your recognition.
Welcome Page Tagline: The tagline to shown to new users in Recognize on the Welcome page
Welcome Page Description: Additional description to the new users who join Recognize on the Welcome page
Welcome Page Recognize Button: The button label to send a recognition shown to new users
Badges Index Welcome: The heading for all the badges on the badges index page
Examples for a customer that called their program "Kudos"
Default Email Sender: "Kudos"
Recognition Email Subject: "%{name} sent you a kudos"
Recognition Tags: "Customers"
Task Tags: "Categories"
Top users: "Top all stars"
New Recognition Recipient: "I'd like to send a kudos to"
View Your Recognition: "View your kudos"
Welcome Page Tagline: "Send a kudos to a well deserving teammate or team"
Welcome Page Recognize Button: "Send a kudos"
Badges Index Welcome: "Kudos badges"
Additional Fees
Free customizations are limited to customers on the Silver or Gold package with a yearly commitment. Customizing labels are limited to customers on the Gold package or above with a yearly commitment. If you are on our bronze, anniversary, or monthly package, you will need to pay an additional fee. Please contact your sales rep or support@recognizeapp.com for pricing.