After launching your program, your team may benefit from a retrospective look at the implementation process, and document learnings. Here are some questions to get you started!
- Did we clearly and effectively communicate the purpose and benefits of the new employee recognition platform to the entire organization?
- How successful was the initial rollout of the platform? Can we measure this success in any specific ways?
- Have we observed any significant increase in employee engagement since the launch of the platform?
- Are employees utilizing the platform in the way it was intended? Are there any unexpected uses?
- What kind of feedback have we received from employees about the platform? Are there recurring themes or suggestions?
- Based on the feedback received, how can we further improve the platform? Are there any quick wins or long-term improvements to consider?
- Does the platform meet our initial objectives and expectations? If not, where does it fall short and why (please share this feedback with your Onboarding Specialist or Customer Success Manager)?
- What challenges did we face during the implementation and launch of the platform and how can we better overcome similar challenges in the future?
- How has the introduction of the new platform impacted our overall employee recognition strategy?
- What is our plan for the ongoing management and improvement of the platform? Do we have a timeline or key milestones?
- How effective were our communication strategies during the implementation and rollout process? Could we have improved in any areas?
- Did we provide enough training and support internally to the team during the transition? Were there any gaps in the support provided?
- Were there any unexpected obstacles during the implementation? If so, how did we handle them and could we have handled them better?
- Based on our experience, do we need to make any adjustments to our implementation process for future projects?
- What were the key learnings from this implementation that we can apply to future projects? How can we ensure these learnings are captured and applied?