Reward Fulfillment Overview

To further expand the Reward selection for our customers, we have opted to begin including non-instant Rewards in our catalogs. Companies will now have the option to add third-party Provider-Fulfilled Rewards that have a deferred delivery, with a typical fulfillment wait time of 3-10 business days. Any Rewards that have fulfillment wait times will be noted within the catalog for end users to view, with a label underneath each Reward as shown below. More exact fulfillment times will be listed in each Reward's terms & conditions. Likewise, any Rewards that are instant will now be specifically marked as such, and users will be able to filter specifically for instant Rewards.  

Viewing Instant vs. Deferred Delivery Reward Options as a User

1. Select the 'Rewards' button in the main toolbar in the top left of your screen
2. Select filter for 'Instant Delivery' from the left side of your screen if an instant Reward is preferred
   
   NOTE: Any Rewards that have an Approval Process will not be listed as 'Instant'
   
    
3. Rewards with a deferred delivery are specifically labeled beneath the name of the Reward to the right
4. Click on a Reward to open more details
   
   
   
    
5. View terms and conditions for the Reward, where you will find specifics about expected delivery