We've implemented new email and SMS Manager Recognition Reminder Notifications. The purpose of these notifications is to remind Managers to consider recognizing a direct report that hasn't received recent recognition, in order to keep recognition top of mind, increase engagement, and ensure all employees feel appreciated.
These Manager Notifications are enabled by default and sent out automatically weekly on Thursdays at 8am (based on your company's global timezone setting) to users with a Manager system role.
The notification(s) will include one of the following messages at random to encourage Managers to consider recognizing a direct report that hasn't received recent recognition.
“Has [employee name] done something recognition-worthy?"
"Let [employee name] know their hard work is appreciated!”
"What is [Employee name] doing that's awesome?"
"How is [employee name] showing the company values?"
"What is something great [employee name] has done recently?"
The logic for the direct report that is included in the notification is by last recognition received (oldest). Meaning, the direct report with the most days since last recognition will be included in the Manager notification(s).
Personal Recognition Reminder Notification Settings for Managers
These Manager Recognition Reminder Notifications are enabled by default for email. Currently, a Manager can disable either or both SMS or Email notification(s) within their individual user profile settings by following the steps below.
- Select profile in the top right-hand corner of the screen
- Select the 'Edit Profile' button
- Toggle the notification setting for 'Direct report recognition reminder email notification' and/or 'Direct report recognition reminder SMS notification' off
- Click 'Save' to save any changes
Global Settings for Manager Recognition Reminder Notifications
These Manager Recognition Reminder Notifications are enabled by default for email, however Company Admins can control these notifications at a company level from within Company Admin Portal > Settings.
To turn this setting ON/OFF as a Global setting for your Managers:
- Select 'Menu' in the upper right-hand corner of your screen
- Select 'Company Admin' from the drop-down menu
- Select 'Settings' from the left side menu
- Select 'Manager settings' from the right-side navigation pane to jump to Manager settings
- Under 'Global direct report recognition reminder notifications', toggle ON/OFF for email notifications - When ON, will set global setting for receiving email notifications. When disabled, will override the succeeding new user settings as well as corresponding user profile settings.
- Under 'Global direct report recognition reminder notifications', toggle ON/OFF for SMS notifications - When ON, will set global setting for receiving SMS notifications. When disabled, will override the succeeding new user settings as well as corresponding user profile settings.
- Under 'New users direct report recognition reminder email notifications', toggle ON/OFF for email notifications. When enabled, will set new user setting for receiving email notifications.
- Under 'New users direct report recognition reminder email notifications', toggle ON/OFF for SMS notifications. When enabled, will set new user setting for receiving SMS notifications.