The Recognize mobile app gives employees convenient access to recognition, rewards, announcements, nominations, challenges, and more from an Apple or Android device. It is especially useful for frontline and deskless employees who may not regularly use a computer.
📱 Download the Recognize app
The features available in the app depend on the programs and settings enabled by your organization.
📌 Jump to a Section
🎥 Mobile App Overview
Watch this short walkthrough for an introduction to the Recognize mobile app.
Open the mobile app demo on YouTube
🔐 Sign In to the Mobile App
- Open the Recognize app and enter the email address associated with your Recognize account.
- Recognize will detect your account and direct you to the correct sign-in page for your organization's SSO or Recognize login.
Need help signing in? Use the same email address and sign-in method your organization has designated for Recognize.
🏠 View Your Company's Recognition Feed
After signing in, you will land on your organization's Stream, where you can view recent Recognition.
- Download and sign in to the Recognize app using your organization's designated sign-in method.
- Review recent Recognition on the Stream.
- If enabled by your organization, use the options at the bottom of the screen to switch between Recognitions and Anniversaries/Birthdays.
🎉 Send Recognition
Use the mobile app to recognize one or more coworkers wherever you are.
Open Send Recognition
- From the Stream, select the three-line menu in the upper-left corner.
- Select Send Recognition.
Choose the Recipient
- Enter the employee's name in the search box.
- Select the checkbox beside the correct employee.
- Select Next.
Select a Badge
- Select the Badge you want to send.
- Select Next.
Write the Message
- Write a detailed message that explains the recipient's action and its impact.
- Select Next.
Review the Details
- If your organization uses points allocations, review the point impact.
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Review additional settings:
- If Tags are enabled, add any applicable Tags.
- If your organization allows it, choose whether the Recognition will be public or private.
- Select Next to review the Recognition before sending it.
💡 Recognition message tip: Be specific about what the employee did, why it mattered, and the positive impact it created.
🎁 Redeem Points for Rewards
If your organization's program includes Rewards, you can browse available options and redeem your points in the app.
- From the Stream, select the three-line menu.
- Select Rewards.
- If your organization uses multiple catalogs, switch catalogs from the upper-right corner.
- Use the search and filter options to find a Reward.
- Use the Choose a reward menu to select the amount you want to redeem.
- Select Redeem, then confirm the redemption.
Approval may be required: If the Reward requires approval, the app will show that your redemption is pending. Select Redemption details to view instructions for claiming the Reward.
👤 View and Update Your Profile
Your Profile includes your Recognition activity, milestones, Challenges, and points information.
- From the Stream, select the three-line menu.
- Select Profile.
From your Profile, you can:
- Select Edit Profile to update your information.
- Switch between Recognition, Anniversaries, and completed Challenges.
- Switch between sent and received Recognition.
- View totals for Recognition sent and received, redeemable points, and total points.
- Scroll down to view Recognition details.
📣 View Company Announcements
If your organization uses Announcements, you can read, comment on, and react to them in the mobile app.
- From the Stream, select the three-line menu.
- Select Announcements.
- Open an Announcement to read the full content.
- Add a comment if permitted.
- Select the smiley face to leave a reaction.
🏆 Nominate a Coworker
If your organization has an active Nomination campaign, you can submit a Nomination from the mobile app.
- From the Stream, select the three-line menu.
- Select Send Nomination.
- Search for the employee you want to nominate.
- Select the checkbox beside their name.
- Select Next.
- Select the Nomination Badge associated with the correct campaign.
- Select Next.
- Write a detailed message that explains the nominee's action and impact.
- Select Next to continue.
✅ Report a Completed Challenge (Formerly Tasks)
If your organization uses Challenges, you can report your completed work and submit supporting details from the mobile app.
- From the Stream, select the three-line menu.
- Select Challenges.
- Search for the assigned Challenge.
- Select the Challenge you would like to complete.
- Enter a summary and any additional details about the completed Challenge.
- Add images if supporting materials are needed.
- Enter the number of times the Challenge was completed.
- Select Submit. Your entry will be sent to an approver, and any associated points will be awarded after approval.