Users can be added, disabled, or moves to different teams within the Company Admin/Users portal. And there are 2 main methods through which these changes can be made:
Manually:
- User data can be changed via the Company Admin/Users portal.
- Under the right-side 'Actions' column, a user's status can be toggled between 'Disable'/'Enable'.
Digitally:
-
Spreadsheet Import:
- Using the template on https://recognizeapp.com/resources
- Ensure that the columns are populated correctly.
- Upload via the Company Admin/Users/Spreadsheet Import portal
- Confirm import status & note any 'failed' fields.
- Using the template on https://recognizeapp.com/resources
-
User Sync:
- Configure 'User Sync' via the Company Admin/Settings portal.
- Confirm settings for either Office 365 or Yammer
Check the User Sync Guide for more information.