Depositing Funds to your Rewards Bank
Before your employees can redeem their points for gift cards or rewards, the Company Rewards account must be funded. This is simply the bank we draw money from every time a reward is redeemed.
If you would like to be
Below are the various ways to fund your account. Note: There is a minimum deposit amount of $1000.
Fees for Deposits:
| ACH (push)* | FREE | (Recommended, takes 24-48 hours) |
| ACH (pull)* | $30 | (Takes 5 business days) |
| Wire transfer | $16 | (Takes up to 24 hours) |
| Checks | FREE | (Could take several weeks to receive) |
| Credit/Debit cards | 5% | (Usually immediate) |
Push - Transaction is initiated and funds are transferred from your sending account — you are pushing the money into the destination account.
Pull - Transaction is initiated and funds are transferred from the receiving account — you are pulling the money in from the source account.
To Request an Invoice or Make a Payment:
Please send a request to accounting@recognizeapp.com and include the following:
- Amount of Deposit
- Deposit Type (ACH push, ACH pull, Wire transfer, Credit/Debit, or Check)
If you choose to send a check, include the invoice number on the check and mail to:
Recognize Services Inc.
312 SW Greenwich Dr
Suite 594
Lee's Summit, MO 64082
Once payment is received and funds have been applied to your account, you will receive a confirmation email from us.
Low Balance Notifications
Our team can also set a low balance threshold for your account to alert us when the balance falls below a specified amount upon which point we can reach out to you. If you would like to set a low balance alert, please contact accounting@recognizeapp.com.
Accounting Reports
Recognize allows you to export your payment and redemption activity within the Company Admin portal. You can view these by navigating to: Company Admin > Rewards > Transactions.
Refunds for Rewards Funding Account
In the event you wish to cancel your account and have your remaining Rewards balance refunded to you, a $50 fee will apply, and your refund will be provided by way of wire transfer.
For example, if your company deposits $1,000 for gift cards, and staff has redeem $250 in gift cards, we'll send you a wire transfer of $700.00 should you request a refund of your balance.
| Deposit | $1000 |
| Redemptions | -$250 |
| Return balance fee | -$50 |
| Balance returned | $700 |
Holiday Rewards Deposits
Over the holiday period, we traditionally experience a significant increase in employee redemptions for Rewards, and we're thrilled to see so many organizations taking the opportunity to Reward and motivate their teams!
To help ensure a seamless experience for your staff, and provide you with the peace of mind that Rewards will be distributed promptly, we recommend appropriately funding your Rewards account with this in mind prior to the Holiday rush.
If you have any additional questions about depositing funds for provider-fulfilled rewards, please reach out to us at accounting@recognizeapp.com.